Privacy policy

Privacy Policy

Last updated: August 3, 2026

LeBlanc ("we", "our", or "us") operates shopatleblanc.com and provides this website, together with all related information, products, services, features and tools (collectively, the "Services"), to offer you a seamless online shopping experience.

Our store is powered by Shopify, which enables us to provide our Services securely and efficiently.

This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, create an account, make a purchase, contact us or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following information:

Name
Billing and shipping address
Email address
Telephone number (if provided)
Payment and transaction information
Account details, including login credentials
Purchase history
Customer support communications
Device information, including IP address, browser type and operating system
Website usage information, including pages visited and interactions with our Services

How We Collect Your Information

We collect information:

Directly from you when you place an order, create an account or contact us.
Automatically through cookies and similar technologies when you browse our website.
From Shopify and trusted service providers that help us operate our business.
From trusted business partners where permitted by law.

How We Use Your Information

We use your personal information to:

Process and fulfil your orders.
Process payments and refunds.
Arrange shipping and delivery.
Provide customer support.
Communicate with you regarding your orders.
Improve our website and shopping experience.
Prevent fraud and protect the security of our Services.
Comply with legal obligations.
Send marketing communications where you have chosen to receive them.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We only share your personal information where necessary to operate our business.

This may include sharing information with:

Shopify
Payment processors
Shipping and fulfilment partners
Fraud prevention services
Analytics providers
Marketing providers (where you have consented)

These providers only receive the information necessary to perform their services.

We may also disclose information where required by law or to protect our legal rights.

Shopify

Our store is hosted by Shopify.

Shopify processes certain personal information to provide secure hosting, payment processing and other services necessary to operate our online store.

For more information about how Shopify handles your information, please visit Shopify's Privacy Policy.

Cookies

We use cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Understand how visitors use our website
Deliver relevant advertising where applicable

Most browsers allow you to control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

Security

We take reasonable technical and organisational measures to protect your personal information.

However, no method of electronic transmission or online storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

Provide our Services
Complete transactions
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

Your Privacy Rights

Depending on where you live, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Receive a copy of your personal information.
Object to or restrict certain processing.
Withdraw consent for marketing communications.

To exercise any of these rights, please contact us using the details below.

We aim to respond to all privacy requests within 30 days, or sooner where required by applicable law.

International Transfers

Your personal information may be processed or stored in countries outside your own, including the United States, where Shopify and certain service providers operate.

Where required, we rely on recognised legal safeguards to protect your information during international transfers.